Phone status monitoring | Presence
When users are granted the ability to see when callers are on or off the phone in real-time, your business immediately starts saving time routing calls. Rather than placing callers on hold to find out if someone is available, sales representatives can make informed decisions on what to do with them.
How does it work?
Every phone can be assigned with "available," "on-call," "on a meeting," or "absent" status. Phone status monitoring enables your managers to know if the person they are going to redirect a call is available at the moment.
Why do You need it?
OfficeRing's Phone status monitoring prevents the calls from being distributed towards the phones that are unavailable at the moment. Therefore, less abandoned calls, more customer satisfaction and profit for your business.
Usage Scenario
Besides communication with clients, Phone Presence enhances the cooperation of your team. For example, when someone needs a senior manager, they can just check their phone status. In case the manager is on a call, you can send them a message request to meet afterward.
Check out our Packages
Please take a look at our pricing to determine the most suitable option for your business. Remember that the opportunity to add new features or change plans is available for you 24/7.
Let's start skyrocketing your business communication today!
Let's start skyrocketing your business communication today!
Basic
$19.99
Enterprise
$29.99
Pro
$24.99
Other features
Other features that can become vital for your company.
Intelligent Call Queues
Route every client to the most applicable agent to increase quality assurance and efficiency.
Caller ID Localizer
Automatically adapts the caller id number of matching the local region of the client.
Free Consultation
Leave us the contacts so we can discuss how your business will benefit most from using VOIP