Find me/Follow me
When you provide your employees the ability to see when other team members are on or off the phone in realtime, your business immediately starts saving time routing calls. Rather than placing callers on hold to find out if someone is available, personnel can make informed decisions on what to do with callers instantaneously, increasing the flow of business.
Find me/Follow me refers to two technologies that, in conjunction, enable incoming phone calls to be received at different locations, on different phones. An employee is assigned a “virtual number”. When that number is dialed, the system routes the call through a user-defined list of numbers. These numbers can be set to ring simultaneously or in a specified order. This order could follow an employee's schedule and locations.
Flexibility is the key to effective business communication. Find me/Followme frees employees from the corporate phone. Any manager can use his device or even several different phones anywhere they are along their scheduled travels.
An employee can leave the office for a coffee break and still be able to answer critical phone calls on the go. Their smartphone will ring together with the office phone or right after it.
Let's start skyrocketing your business communication today!